Terms and conditions

Last updated: 24 August 2026

These terms apply to concretemould.eu.com, operated by Concrete Mould Company Europe, a division of Caruso Consulting Co Ltd. They should be read with the Shipping, Refunds and Returns, Privacy Policy and Limited Liability Indemnity pages.

Product information and prices

We aim to describe products accurately. The current item price is displayed in euro. Delivery and the full order total are shown before payment. If a material error is discovered, we will contact you before fulfilment.

Orders and payment

Submitting payment is an offer to buy. An order is accepted when we confirm it can be fulfilled. Card and PayPal payments are handled by the payment provider. We do not ask customers to email full card details.

Delivery

Delivery terms, charges and available destinations are set out on the Shipping and Delivery page. Risk passes as provided by applicable consumer law.

Cancellation, returns and faulty goods

Your withdrawal, return and conformity rights are set out on the Refunds and Returns page and derive from the EU Consumer Rights Directive and the Sale of Goods Directive as implemented in your own country. Nothing in these terms removes a right that cannot lawfully be excluded, and where your national law gives you more than these terms do, your national law applies.

Business details

Concrete Mould Company Europe, a division of Caruso Consulting Co Ltd.
European administration office: c/o Weise Steuerberater Partnerschaft mbB, Schanzenstraße 102, 40549 Düsseldorf-Oberkassel, Germany.
Registered address: Suite 25, 47 Moo 1, T. Nawoong, Meaung, Phetchaburi 76000, Thailand.
Email: theteam@concretemould.eu.com.

Please have these terms reviewed by a qualified EU consumer-law adviser before launch.